No-Show Policy

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Late Cancellation

We enforce a late cancellation policy for our valued clients, requiring cancellations to be made at least 24 hours prior to the scheduled appointment to avoid incurring a fee. For all providers, excluding Alicia, the fee is set at 50% of the scheduled appointment cost. However, for Alicia, late cancellations will result in a charge equivalent to 100% of the scheduled appointment cost. Please note that a card on file will be charged at the time of late cancellation, or alternatively, any outstanding balance will remain on your account to be collected at your next scheduled appointment.

No-show

We implement a no-show policy for our valued clients. Failure to cancel or attend appointments without prior notice will result in a fee. To avoid this fee, cancellations must be made at least 24 hours before the scheduled appointment. For all providers except Alicia, the fee is 50% of the scheduled appointment cost. However, for Alicia, no-shows will result in a charge equivalent to 100% of the scheduled appointment cost. Please note that a card on file will be charged at the time of no-show, or alternatively, any outstanding balance will remain on your account to be collected at your next scheduled appointment.